Help center
How can we help?
Plain-English guides for every step — from connecting your number to automating replies.
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Basics
Getting started
Create your account, connect a number, get a template approved and send your first message.
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Basics
Connect your WhatsApp number
Embedded Signup with Facebook in about two minutes — what you need and what you will see.
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Messaging
Message templates & approval tips
Categories, variables, buttons and how to get templates approved the first time.
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Messaging
Sending campaigns
Pick an audience, fill variables, schedule and read the delivery report.
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Messaging
Shared inbox & the 24-hour window
Reply as a team, assign chats and understand when you can send free-form messages.
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Automation
Flow builder guide
Triggers, nodes and best practices for no-code WhatsApp automation.
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Compliance
STOP / opt-out & compliance
How STOP is handled, opt-in best practice and protecting your quality rating.
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Audience
Contacts & CSV import
Prepare your file, map columns, use tags and keep phone numbers clean.
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Billing
Wallet & pricing
How the prepaid wallet works, what Meta charges and how the platform fee is applied.
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Developers
Developer API
Send messages from your own software with API keys and receive webhooks.
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Our team helps with number connection, template approvals and your first campaign.